Effective Date: January 1, 2026
Last Updated: September 2026
Pacific Nameplate (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website (pacificnameplate.com) or interact with our quotation, sampling, and custom manufacturing services.
We collect information that you voluntarily provide when requesting a quote, ordering a sample kit, uploading design drawings, or communicating with our team:
Contact & Business Identifiers: Full name, business email address, phone number, company name, job title, and shipping/billing addresses.
Engineering & Project Specifications: CAD files, vector graphics (DXF, DWG, AI, PDF), dimensional drawings, branding assets, and project notes submitted for quotation or production.
Transaction & Billing Details: Payment terms, corporate purchase order (PO) details, and commercial billing information (credit card transactions are processed securely through accredited third-party payment gateways; we do not store full payment card numbers).
Automatic Usage Data: IP address, browser type, device information, operating system, and browsing behavior gathered via cookies and standard analytics tools (e.g., Google Analytics) to improve site performance.
We treat all custom tooling designs, engineering drawings, blueprints, and branding assets submitted to Pacific Nameplate as strictly proprietary:
Your drawings and specifications are used solely for quoting, engineering review, proofing, and manufacturing your custom orders.
We do not sell, license, or publicly disclose your proprietary artwork or technical files to any third party.
We use the collected information for legitimate commercial and manufacturing purposes:
Generating accurate quotes, engineering digital proofs, and processing orders.
Manufacturing and shipping physical metal nameplates, sample kits, and custom badges.
Providing order tracking updates, billing statements, and customer service.
Improving website functionality, technical troubleshooting, and user experience.
Periodic commercial communications regarding new processes, materials, or order follow-ups (you may opt out of marketing emails at any time).
Pacific Nameplate does not sell, rent, or trade personal or business information. We only share data with trusted third parties strictly necessary to deliver our services:
Logistics & Freight Carriers: Commercial shipping providers (e.g., UPS, FedEx, freight carriers) to deliver orders and sample kits.
Payment Processors: Secure, PCI-compliant payment gateways to handle commercial transactions.
Service Providers: Technical infrastructure and analytics vendors supporting our website and order management.
Legal Compliance: We may disclose information if required by applicable federal, state, or local laws, legal process, or governmental requests.
Our website utilizes standard session and performance cookies to optimize site navigation, remember form preferences, and analyze aggregate traffic trends. You can control or disable cookies through your browser settings, though certain interactive features of our quote and sample request forms may function best with cookies enabled.
We maintain commercially appropriate administrative, technical, and physical safeguards to protect your personal and business records against unauthorized access, loss, or alteration. We retain project specifications and contact records as necessary to support repeat re-orders, tooling records, and commercial tax compliance.
Depending on your jurisdiction (including rights under the California Consumer Privacy Act / CCPA as amended by the CPRA):
You have the right to request access to the personal information we hold about you.
You have the right to request the correction or deletion of your personal records.
To exercise any of these rights, or to opt out of promotional communications, please email us with the subject line “Privacy Request” at the contact address below.
If you have questions, comments, or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Company: Pacific Nameplate
Mailing Address: 9431 Haven Ave #100, Rancho Cucamonga, CA 91730
General & Sales Inquiries: sales@pacificnameplate.com
Toll-Free Phone: (888) 885-6331
Website: www.pacificnameplate.com